BOE: Quality Construction
What began as a summer job became the foundation that led to a family business that’s been serving Edmond and the greater Oklahoma City area since 1976. Scott Copeland of Copeland Construction, Inc. (CCI) shares, “My brother and I grew up working construction with our neighbor. We learned by starting at the bottom sweeping floors, and worked our way up. We started this business together but an injury prevented him from working for a few years. I’m thankful that he’s back. He’s a big part of this business.”
Although CCI specializes in insurance work dealing with water, fire, tornado and storm damage, they do remodels on kitchens, bathrooms and even window and door replacements. “Anything to do with a home, we can do it. We’re willing to take the small jobs others won’t. We’ve got a team of licensed professionals that help us get the job done. Everyone from electricians, plumbers as well as heat and air technicians,” he says. They also offer 24-hour emergency services for homeowners needing “water extraction, roof tarping or roof/wall
board-ups.”
Helping homeowners put their lives back together after a disaster makes their job even more rewarding. “We work for the homeowner, to help those affected by disaster get back to their homes as quickly as possible,” Copeland says.
Homeowners often are overwhelmed with all the details involved with restoring their home. Effective communication has been a key factor in the success of Copeland Construction. “We try to help them understand what’s going on. We explain what we’re doing and why we’re doing it. I have three employees in the office to make sure someone’s there during the day to answer the phone. A customer calls to talk to a person, not a machine. Our goal is to help you and get you the answers you need,” he says.
CCI believes in providing quality workmanship at competitive prices. They take pride in their work and are determined to “treat others the way they would want to be treated.” “My greatest joy is watching the homeowner walk into their home, remembering the way it looked and saying how beautiful it is now,” Copeland says.
“We get letters from our customers telling us how much they like the quality of our work and the way we communicate with them before, during and after the job. The greatest success has been keeping our doors open for 35 years and getting to work with my brother. Hopefully we have many more years to come. We’re thankful to have our customers. Without them, we wouldn’t be here.”
For more information, please call Copeland Construction at 495-3460 or visit their website at www.copeland-construction.com.
