FEBRUARY BUSINESS: Reflections Dental Care
When new patients book an appointment with Reflections Dental Care, they’re guaranteed a visit with friendly, caring staff who, above all else, prioritize patients’ needs.
For starters, patients won’t endure a lengthy wait, and that’s thanks to Reflections’ online patient intake form that front desk staff have helped them complete ahead of time. When they walk in, patients tour the facility, receive a new-patient gift and get as comfy as possible thanks to a “comfort menu” that offers free refreshments, neck pillows and blankets as well sedation options.
“Our number one priority is always high quality care and treatment for all patients,” said Dr. Lance Schmidt. “There’s not a decision that’s made or a practice or process in place that serves the needs of the clinic or an individual above the needs of our patients.”
Patients will find hanging above their exam chair an iPad complete with bluetooth headphones and the capability to stream movies and TV shows. “It also goes back to our motto of ‘the new way to dentist.’ At Reflections, it’s all about the experience,” said Schmidt, who earned his bachelor of science degree from the University of Oklahoma and went on to earn a doctorate of dental surgery at OU’s College of Dentistry.
Schmidt, a native of Oklahoma City, bought the practice in 2004 at 28 years old and worked tirelessly to build the business up from four employees (him, his wife Stephanie and two others) to 16 employees today, otherwise known as his “dream team.” In the early days, you could even find the OKC dentist mowing the facility’s lawn on the weekends.
Schmidt was joined in 2016 by Dr. Kimberly Greenlee and Dr. Marie Bockus. “Dr. Bockus has a real passion for treating children and helping them achieve the best oral health possible,” Schmidt said. “Both doctors add an additional life and energy to the team and each of us complements the other in our unique strengths.”
On the Reflections Dental Care website, patients can get to know all three doctors as well as staff through videos and short bios. Reflections staff hope to do the same when interacting with patients. “We really take the time to get to know our patients on a personal level, too,” Schmidt said. “When you mix in genuine care about the patient, that translates into the highest quality treatment you can find.”
Reflections Dental Care is located at 10924 Hefner Pointe Drive in Oklahoma City. Book an appointment by visiting reflectionsdentalcare.com or call 405-563-7174.