BUSINESS: Larry Jones AAA Insurance
Larry and Johnnie Jones are more than just business partners—they’ve been married for 47 years. After agreeing to help her husband for a few weeks until he found a full-time employee, Johnnie is now a permanent part of the five-person team who make Larry’s AAA Insurance a success.
Mr. & Mrs. Jones work to make every client feel comfortable and welcome clients the minute someone walks into their office. The smiles on their faces are genuine and it is clear that they care about each and every person they interact with. It becomes immediately obvious why the duo has been so successful.
“We sell life, auto, home and commercial insurance,” says Mrs. Jones. When asked what helps set Larry’s AAA Insurance apart from the rest, she is quick to note that customer service has always been their selling point. “AAA is really good with customer service and in this particular office, I am customer service,” she says. “We have a total of four agents and our combined experience totals 96 years.”
Larry Jones has been in the insurance business for 41 years. After working for another company for 29 years, he retired but refused to stop working. In October of 2013, he opened Larry’s AAA Insurance and built a small team that shared his large passion for insurance. He sees no end to his work and has no plans of slowing down anytime soon. “I just love the insurance business,” says Mr. Jones.
Mrs. Jones says that during office hours, the phones are constantly ringing—usually with calls from friends of their clients. “A lot of our business is from referrals.” After going through the company’s history, Mrs. Jones smiles and recalls one of her most memorable clients. After suffering the loss of their home in last year’s Moore tornado, a family was not able to find AAA coverage due to the fire risk associated with the acreage they selected. Instead of turning them away, Larry and his team were able to secure insurance for the family with another company within the AAA agency. “We still worked to get them covered,” she says.
With a passion for customer service and a caring staff, Larry Jones AAA Insurance gives a new meaning to “Keeping up with the Joneses.”
For more information on Larry Jones AAA Insurance, give them a call at 513-6500 or email firstname.lastname@example.org.