BUSINESS: California Closets
Don’t let the “California” fool you—California Closets in Edmond is as local as they come.
In fact, the franchise business, with a showroom at 111 S. Broadway, features closets and storage solutions that are made right here in Oklahoma.
“A lot of people think because of the name California Closets, we order stuff and have little kits we assemble,” said Jerrie Miller, who owns the Edmond business with her husband B.J. “We’re actually a custom shop with employees to design and build everything here in Oklahoma. We have this nice showroom in Edmond, but many times people don’t realize what’s going on behind the scenes.”
The California Closets company has been winning people over across the country since it was founded more than 30 years ago. The Millers have been doing the same in Oklahoma since 2001. Jerrie, who has a business degree and an eye for design, and B.J., a former employee of Phillips Petroleum Company, were looking to run a customer-focused business that would incorporate her creative design skills and his business expertise. They found just that in California Closets.
The product itself has wowed customers, and so have the Millers. The two are experts in organizing and transforming spaces and offering customers a personable approach to organizing, simplifying and managing their lives. When it comes to running the business, the couple most enjoys finding solutions to their customers’ problems.
“I’m not a salesperson; I’m a problem solver,” Jerrie Miller said. “When someone calls us and they have a problem—they’re jam-packed, can’t find anything, and their life is in chaos—we step in, look at the problems and figure out on our computer-aided design program how we can solve them.”
The company goes way beyond the bedroom closet. California Closets can tackle storage in garages and home offices and even offers organizing solutions for wine bars and Murphy beds. Jerrie Miller said the end product—and customer service from the project’s start to finish—is what keeps their business successful.
“That’s how we’ve been doing this for 15 years; we work off of repeat clients and referrals,” she said. “They keep coming back once they realize how it’s changed their lives.”
California Closets of Edmond offers complimentary showroom or in-home design consultation and a limited lifetime guarantee. To learn more, visit californiaclosets.com or call 405-926-3289.