BizLook: Kennedy Tire & Auto Service
Kennedy Tire & Auto Service works on 10,000 vehicles every year. But you’re never just a number at this 46-year-old, locally owned business. Owner Tad Kennedy maintains a deep commitment to meeting the individual needs of each customer.
Quality, Integrity, and Honesty
“Our core philosophy is helping people,” says Tad, who has owned the family business since 1987. They service all makes of cars and trucks. Each job repair or installation includes a warranty of 48 months or 50,000 miles, far beyond what most dealers and repair shops provide. “We’re able to offer that because we invest in high quality parts and service,” says Tad.
Some drivers hesitate to use an independent local shop in case their car breaks down away from home. Tad addressed this concern by joining an alliance with auto and tire centers across the nation—55,000 in all. Customers can take their vehicle to any location within this huge network.
As another way of taking care of customers, Kennedy Tire & Auto offers extended warranties for new and used vehicles. It’s a more comprehensive, lower-cost option than the plans offered by dealers. Tad developed this new program himself, along with a group of partners.
Caring for Customers in a Pandemic
Kennedy Tire & Auto has developed extreme safety and cleanliness measures to protect customers and employees. They offer contactless and low-contact options for dropping off or picking up cars. Technicians wear gloves and masks while they’re handling vehicles.
To help customers who are struggling during the pandemic, the business just unrolled new financing options. They now offer seven different plans and will work with customers to find the best fit.
When COVID-19 is behind us, Tad and his team will continue to do what they’ve always done best—put customers first. “We have opportunities every day to go beyond what people expect,” says Tad. “Customers aren’t having a good day when their car breaks down. Our goal is to turn it around and make it a good day.”
Visit Kennedy Tire & Auto Service at 530 West Edmond Road and online at kennedytireauto.com.